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คำศัพท์ควรรู้ ก่อนเป็นแอร์โฮสเตส - สจ๊วต
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A
A&P - Airframe and powerplant. A&P technicians keep aircraft in safe flying condition and are licensed by the FAA. A-scale - Pay scales for those hired before deregulation. Pay scales are higher than those hired after deregulation. Aft - The rear of an aircraft. Air traffic control - The government employees directing takeoffs, landings, and flight plans for all aircraft. B
B-scale - Pay scales for those hired after deregulation. Pay scales start at a lower rate than A-scale and increase with seniority. Bank - A group of aircraft waiting to land at the same airport at the same time. Base - The airport from which flight crews are assigned. Beltloader - The machine used to load and unload luggage from an aircraft. Bidding - The process of requesting a flight schedule for flight attendants. Requests are filled according to seniority. Blackout - The seasonal period when special fares or employee discounts are not honored for travel on airlines. Boarding pass - The coupon containing passenger and flight information which a passenger must present in order to board a flight. Block hours - The time period from when an aircraft leaves the gate to its arrival to the destination gate. Buddy pass - A discounted travel ticket for the friend of an employee. C
Cabin - The interior of an aircraft where the passengers sit. Cattle - call A group interview process primarily used for hiring flight attendants. Charter - A flight that has been contracted to fly from one city to another. Chocks - A block of wood or rubber to stabilize the wheels when parking an aircraft. Cockpit - The forward section of the airplane where the pilots sit during a flight. D
Deadhead - A crew member flying as a passenger to reach an assignment in another location. De-icing - The process of spraying a glycol solution on the wings of an aircraft to prevent the formation of ice during inclement weather conditions. Deregulation - The 1978 lifting of government regulation of fares and route assignments. Direct flight - A flight from one destination to another with stops between but no change of aircraft. Domicile - The city where flight crews are based. F G-H
Gate - The area where passengers board and deplane an aircraft. Hub - A city that serves as a major intersection for connections to other destinations. I-J
Inbound - A flight coming into the airport. Interline - The use of more than one airline for an itinerary. J-line - A painted line to direct aircraft from the runway to the gates. Jetway - The mobile walkway that connects the plane and the terminal used to transport passengers. L-M
Layover - An overnight stay for a flight crew member in a city other than the home base city. Marshalling - The process of using hand signals to direct an aircraft to park. Maximum take-off weight - The maximum weight allowed for an aircraft to take off safely. N-O
Nonstop - A flight from one destination to another without any stops between. Offload - The process of unloading cargo and luggage from an aircraft. Outbound - A flight going out of an airport. P
Per diem - A regulated daily allowance for crew members for time spent away from the home base. Plucker - The person that collects tickets at the gate. Power back - When the plane backs up under its own power. Pushback - When the plane is pushed backwards by a ramp agent in a push tug vehicle. R
Ramp stand - The portable stairs positioned at the door of the airplane for exiting and entering of passengers. Recruiter - The facilitator in a group interview session. Reserve - Flight crew members who do not have regularly scheduled shifts, but are still working on an on-call basis. Runway - The strip on the airfield where airplanes takeoff and land. S
Scheduled - Flights that are regularly scheduled and available to the general public. Standby - A passenger who does not have a confirmation on a flight and is allowed to board only after the confirmed passengers have been seated. T
Taxi - When an aircraft moves under its own power on the ground. Tow bar - The equipment used to push an aircraft away from the gate. Tug - The vehicle used to pull carts of luggage and cargo. Turn time - The amount of time an aircraft has on the ground before it must depart. Turnaround - A flight that leaves and returns to the original city in the same day. W Wide body - An aircraft which has dual aisles. Wing walker - The term for a ramp agent who walks beside the aircraft to watch for traffic. |
