Be the first point of contact when customer having technical and customer service issue.
Design solution according to customer requirements & business process.
Advice and give consult to customer for solution Application Performance Monitoring (APM).
Products and services demonstration to customer with sales.
Training or Workshop to customer and partner.
Learn, test and prepare document for new version of software.
Install and configuration Application Performance Monitoring (APM).
Analysis and investigate the cause of problem from service and application.