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A&P - Airframe and powerplant. A&P technicians keep aircraft in safe flying condition and are licensed by the FAA.

A-scale - Pay scales for those hired before deregulation. Pay scales are higher than those hired after deregulation.

Aft - The rear of an aircraft.

Air traffic control - The government employees directing takeoffs, landings, and flight plans for all aircraft.


B-scale - Pay scales for those hired after deregulation. Pay scales start at a lower rate than A-scale and increase with seniority.

Bank - A group of aircraft waiting to land at the same airport at the same time.

Base - The airport from which flight crews are assigned.

Beltloader - The machine used to load and unload luggage from an aircraft.

Bidding - The process of requesting a flight schedule for flight attendants. Requests are filled according to seniority.

Blackout - The seasonal period when special fares or employee discounts are not honored for travel on airlines.

Boarding pass - The coupon containing passenger and flight information which a passenger must present in order to board a flight.

Block hours - The time period from when an aircraft leaves the gate to its arrival to the destination gate.

Buddy pass - A discounted travel ticket for the friend of an employee.


Cabin - The interior of an aircraft where the passengers sit.

Cattle - call A group interview process primarily used for hiring flight attendants.

Charter - A flight that has been contracted to fly from one city to another.

Chocks - A block of wood or rubber to stabilize the wheels when parking an aircraft.

Cockpit - The forward section of the airplane where the pilots sit during a flight.


Deadhead - A crew member flying as a passenger to reach an assignment in another location.

De-icing - The process of spraying a glycol solution on the wings of an aircraft to prevent the formation of ice during inclement weather conditions.

Deregulation - The 1978 lifting of government regulation of fares and route assignments.

Direct flight - A flight from one destination to another with stops between but no change of aircraft.

Domicile - The city where flight crews are based.


FAA - The Federal Aviation Administration is the government agency that regulates the airline industry.

Flight coupon - The part of an airline ticket that serves as the boarding pass.

Flight hours - Same as block hours.

Fuselage - The main body of an aircraft.


Gate - The area where passengers board and deplane an aircraft.

Hub - A city that serves as a major intersection for connections to other destinations.


Inbound - A flight coming into the airport.

Interline - The use of more than one airline for an itinerary.

J-line - A painted line to direct aircraft from the runway to the gates.

Jetway - The mobile walkway that connects the plane and the terminal used to transport passengers.


Layover - An overnight stay for a flight crew member in a city other than the home base city.

Marshalling - The process of using hand signals to direct an aircraft to park.

Maximum take-off weight - The maximum weight allowed for an aircraft to take off safely.


Nonstop - A flight from one destination to another without any stops between.

Offload - The process of unloading cargo and luggage from an aircraft.

Outbound - A flight going out of an airport.


Per diem - A regulated daily allowance for crew members for time spent away from the home base.

Plucker - The person that collects tickets at the gate.

Power back - When the plane backs up under its own power.

Pushback - When the plane is pushed backwards by a ramp agent in a push tug vehicle.


Ramp stand - The portable stairs positioned at the door of the airplane for exiting and entering of passengers.

Recruiter - The facilitator in a group interview session.

Reserve - Flight crew members who do not have regularly scheduled shifts, but are still working on an on-call basis.

Runway - The strip on the airfield where airplanes takeoff and land.


Scheduled - Flights that are regularly scheduled and available to the general public.

Standby - A passenger who does not have a confirmation on a flight and is allowed to board only after the confirmed passengers have been seated.


Taxi - When an aircraft moves under its own power on the ground.

Tow bar - The equipment used to push an aircraft away from the gate.

Tug - The vehicle used to pull carts of luggage and cargo.

Turn time - The amount of time an aircraft has on the ground before it must depart.

Turnaround - A flight that leaves and returns to the original city in the same day.


Wide body - An aircraft which has dual aisles.

Wing walker - The term for a ramp agent who walks beside the aircraft to watch for traffic.

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